Privacy Policy

At OTR, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App"). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Location Information

OTR requires access to your device's location services to function. We collect your location data only when the App is actively running on your device. Your precise location is never shared with other users. Instead, we use an approximated version of your location to match you with other users within a certain radius. Location data is not collected or used when the App is closed or running in the background.

1.2 Account Information

When you create an account, we may collect information such as:

Username or display name
Email address
Profile information you choose to share

1.3 Communication Data

When you use the chat feature, we collect and store temporarily:

Text messages you send and receive
Images you share through the App
Audio messages you record and send
Metadata associated with your communications (timestamps, etc.)

1.4 Usage Data

We may collect information about how you interact with the App, including:

App usage patterns and features accessed
Device information (model, operating system, unique device identifiers)
Log data (IP address, access times, error reports)

2. How We Use Your Information

We use the information we collect to:

Provide the Service: Match you with other users within your radius and facilitate one-on-one conversations
Deliver Messages: Process and deliver text, image, and audio messages between users
Maintain Safety: Monitor for abuse, harassment, and violations of our Terms of Use
Improve the App: Analyze usage patterns to enhance functionality and user experience
Support: Respond to your inquiries and provide customer support
Legal Compliance: Comply with legal obligations and enforce our Terms of Use

3. Location Data Specifics

In-App Use Only: Location data is collected and used exclusively while the App is actively running. We do not track your location when the App is closed or running in the background.

Approximation: Your exact location is never shared with other users. We use location approximation techniques to show your general area (within a radius) to facilitate matching while protecting your precise location privacy.

Control: You can disable location services through your device settings at any time. However, this will limit or prevent the App's core matching functionality.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 With Other Users

Your approximated location (within a radius) is visible to other users for matching purposes
Messages, images, and audio you send are delivered to the intended recipient
Your username or display name is shown to matched users

4.2 Service Providers

We may share information with third-party service providers who assist us in operating the App, such as cloud storage providers, analytics services, and customer support platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

Comply with legal obligations
Protect the rights, property, or safety of OTR, our users, or others
Investigate potential violations of our Terms of Use
Respond to legal requests from law enforcement

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limiting access to personal information to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, subject to:

Legal obligations that require us to retain certain information
Legitimate business interests (such as fraud prevention)
Messages and content that may be retained in other users' accounts

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of certain data processing activities
Location Controls: Disable location services through your device settings

To exercise these rights, please contact us through the App or using the contact information provided below. We will respond to your request in accordance with applicable law.

8. Children's Privacy

OTR is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information (we do not sell personal information). To exercise these rights, please contact us.

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing your information includes your consent, performance of a contract, and legitimate interests.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the App or via the contact information provided in the App.

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.